1. Provider
Ritemark is provided by Productory Services OÜ (hereinafter “Productory”, “we”, or “us”). These terms apply to the Ritemark desktop application and the ritemark.app website. Ritemark is currently free and open-source software.
2. Desktop application
Ritemark is a free, open-source desktop application for macOS and Windows distributed under the MIT License. It stores and edits files on the user’s device. Ritemark is not a document-hosting or synchronization service.
3. Open-source license
Ritemark software is open source and distributed under the MIT License. The license is available in the Ritemark GitHub repository. github.com/jarmo-productory/ritemark-public
4. Artificial-intelligence features
AI features are optional. The Ritemark AI sidebar can connect to Claude Code, Codex, or OpenCode. Depending on the runtime, model, account, and API key selected by the user, these runtimes use external providers or services including Anthropic, OpenAI, Google, and OpenRouter.
Ritemark does not proxy AI requests through a Productory server. The selected runtime connects to its provider using the user’s provider account or API key. Provider terms, privacy policies, availability, usage limits, and charges may apply. Productory does not control those services and is not responsible for their availability, output, retention, or policy changes.
When a user invokes AI, the request may include the prompt and relevant active-file, selected-text, attachment, browser, conversation, and tool-result context. Within the permissions and approvals selected by the user, an agent may also read or modify workspace files or run commands.
5. AI output and human review
AI output can be inaccurate, incomplete, biased, insecure, or unsuitable. Approval controls reduce unintended actions but do not verify correctness. Users must review important facts, sources, calculations, commands, and file changes before relying on, publishing, or acting on AI output.
6. User responsibilities
- Maintaining appropriate backups and version history
- Protecting provider accounts and API keys
- Deciding whether information may be sent to the selected provider under applicable law, contracts, and organizational policy
- Configuring permissions and reviewing agent actions
- Complying with third-party terms and acceptable-use policies
- Carrying out any disclosure or review required when AI-assisted content is used or published
7. Provider policies
8. No warranties
Ritemark is provided “AS IS” under the MIT License, without warranties of availability, compatibility, output accuracy, data preservation, error-free operation, or uninterrupted third-party service.
9. Limitation of liability
For Ritemark, the limitation of liability in the MIT License applies. To the extent permitted by law, Productory is not liable for data loss or corruption, third-party service charges or outages, software defects, AI output, or other direct, indirect, or consequential damages arising from use of Ritemark.
10. Support
Ritemark support is community-based and voluntary. We may provide help on a best-effort basis, but we do not guarantee support or response times.
11. Changes to terms
We reserve the right to modify these terms. Changes take effect when published on the website. We recommend reviewing the terms regularly.
12. Applicable law
These terms are governed by the laws of the Republic of Estonia. Disputes shall be resolved in Estonian courts unless mandatory law provides otherwise.
13. Contact
If you have questions about these terms, contact us:
Productory Services OÜ
Email: info@productory.eu
Phone: +372 520 1443